Khozama Meals
منصة اشتراكات غذائية ذكية + Smart Lockers
A smart meal subscription platform for corporate workplaces. Employees subscribe via the app, choose daily meals, and collect them from Smart Locker machines at their office floor — the app decides, the machine delivers.
The Problem
Why traditional vending doesn't work for corporate meals
Direct Sales (Old Way)
- Instant purchase — no planning
- No availability guarantee
- Impossible to predict demand
- Higher food waste
- Unstable employee experience
App Subscriptions (Our Way)
- Pre-reserved meals per subscriber
- Guaranteed experience every day
- Precise production planning
- Minimal food waste & expiry
- Employee loyalty & retention
The solution starts from the app... and ends at the daily locker pickup.
The App — Heart of the System
Not just an interface — it's the subscription management center, ordering engine, and planning tool
Subscription Center
Choose package (Breakfast 120 SAR / Breakfast+Snack 180 SAR / Full Day 280 SAR), manage renewals, 3-month discount.
Weekly Meal Planner
Pick breakfast, snack, and lunch for each day (Sun–Thu). Browse by cuisine: Eastern, English, International.
Nutritional Info
Every meal shows calories, protein, carbs, and fats. Make informed choices aligned with dietary goals.
Smart Locker Pickup
Each subscriber gets an assigned box on their floor. Open via QR code from the app — no direct sales, no competition.
Multiple Payments
Visa, Mastercard, mada, Tamara (BNPL), STC Pay, Apple Pay. Saved cards for quick renewals.
Push Notifications
Daily meal readiness alerts, subscription reminders, new menu items. Never miss a pickup window.
App Walkthrough
Key screens from the Khozama Meals mobile app
Welcome & Authentication
The app opens with the Al Kuzama brand identity. Users sign in with phone number, Google, or Apple ID.
Welcome Screen
Welcome (Variant)
Phone Login
Subscription Plans & Onboarding
5-step wizard: profile, package selection (Breakfast 120 SAR / Breakfast+Snack 180 SAR / Full Day 280 SAR), pickup location & locker slot, meal planning, and payment.
Package Selection
Pickup Location & Locker
Coupon Applied
Meal Planning & Menu
Weekly planner with per-day breakfast, snack, and lunch. Browse menu by cuisine (Eastern, English, International) with full nutritional breakdown.
Weekly Meal Planner
Breakfast Menu
Meal Detail & Nutrition
Payment & Homepage
Multiple payment gateways with saved card management. Daily dashboard showing today's meal, delivery window, and assigned locker info.
Payment & Checkout
Today's Menu
Edit Meal
Smart Locker — The Delivery Point
Not a vending machine — a smart pickup station
Standalone Machine
Independent smart locker unit placed on each office floor or beside existing vending machines.
Individual Boxes
Each box is assigned to one subscriber, linked to their app account. No sharing, no competition.
QR-Only Access
Opens exclusively via QR code scan from the subscriber's app. Secure and personalized.
No Direct Sales
Unlike vending machines, there's no impulse buying. Every meal is pre-planned and pre-assigned.
App ↔ Machine Integration
The app decides who receives what and when — the machine just executes delivery
┌─────────────────┐ ┌─────────────────────┐ ┌──────────────────┐ │ MOBILE APP │ │ BACKEND SERVER │ │ SMART LOCKER │ │ │ │ │ │ │ │ Subscribe │ API │ Validate & Store │ MQTT │ Receive Command │ │ Choose Meals ──┼─────>│ Schedule Packing ──┼─────>│ Assign Box │ │ Scan QR Code │ │ Match Subscriber │ │ Unlock Door │ │ │<─────┼── Send Notification │<─────┼── Confirm Pickup│ │ Collect Meal │ │ Log Transaction │ │ Report Status │ └─────────────────┘ └──────────────────────┘ └──────────────────┘
Operations Dashboard
Full control panel for managing the meal subscription ecosystem
Subscription Management
View, edit, and manage all active subscriptions. Track renewals and cancellations.
Box Management
Assign and reassign locker boxes to subscribers. Monitor box availability per floor.
Packing Schedule
Daily packing lists generated from active subscriptions. Know exactly what to prepare.
Pickup Monitoring
Real-time tracking of who picked up and who didn't. Follow up on uncollected meals.
Waste Reports
Track food waste by comparing prepared vs. collected meals. Optimize production.
Per-Floor Analytics
Usage reports broken down by building floor. Identify high-demand and low-demand zones.
Why the App is the Power Source
The app decides... the machine executes
Pre-Ordered Demand
Orders are placed in advance via subscriptions — production is based on real data, not guesswork.
Subscription-Driven Production
Every meal is produced for a confirmed subscriber. No overproduction, no waste.
Zero Randomness
The system eliminates impulse buying. Every interaction is planned and predictable.
Zero Waste
Precise demand forecasting means minimal food expiry and disposal.
Consistent UX
Employees get the same reliable experience every day — subscribe, plan, collect.
Data-Driven Decisions
Rich analytics on consumption patterns, preferences, and trends to optimize operations.
AI-Ready Platform
Built-in intelligence for continuous optimization
Daily Demand Prediction
Forecast how many meals are needed per day based on subscription patterns and historical data.
Smart Meal Suggestions
Recommend meals based on subscriber preferences, past choices, and nutritional goals.
Subscriber Behavior Analysis
Understand pickup patterns, preferred time windows, and meal category preferences.
Waste Reduction
Predict and prevent waste before it happens by adjusting production to actual demand.
Box Distribution Optimization
Intelligently assign boxes across floors based on subscriber density and usage patterns.
Continuous UX Improvement
Use behavioral data to improve the app experience, menu offerings, and subscription plans.
Rollout Roadmap
Phased deployment from pilot to full-scale
- Launch the app on iOS & Android
- Install limited Smart Locker machines
- Activate QR-based pickup system
- Measure performance & KPIs
- Expand to all building floors
- Increase subscriber capacity
- Activate advanced analytics
- Transform into a full internal food platform
Success KPIs
Key performance indicators for measuring platform success
Subscription Growth
Daily Pickup Rate
Waste Reduction
Employee Satisfaction
Operations Stability
Demand Accuracy